Helpy
Developed with Ruby on Rails, MIT is a licensed help desk platform. Support requests combine information bank and community forum features in a single structure. It offers basic functions such as multilingual support, HTML email sending, and GDPR compatibility.
Helpy
55helpyio · Customer Support & Helpdesk
Common commercial products in this category: Zendesk, Intercom, Freshdesk
- You manage support requests that come with email integration through a central interface.
- By creating a SEO compliant information bank and community forum, you allow users to find answers to their questions on their own.
- Thanks to the JavaScript component, you easily add the support form to your website or application.
- • Website is unreachable (checked: 2026-10-31)
- • Last update 3 years ago
- • NeutralGitHub Issue
emails are still in english even though locale is set to `fa`
“ticket reply emails are still in English even though I changed default locale to Persian.”
- • NeutralGitHub Issue
Any Uploaded file results in 404. Logos in settings design as well as attachments in tickets
“Trying out Helpy. Using the docker image, updated it to latest release (1.2.1). Uploaded in `Settings` > `Design` header logo and favico. Shows that the path for them is: `/uploads/logos/logo.png` and `/uploads/logos/favicon.ico` If I look within the docker image for the…”